In our Jimdo Creator Help Center you’ll find the answers to the most common questions and problems. Take a look to see if your question is answered there.
Is your question about our other website builder, the Jimdo Website Builder? Then please use the following link to get to our Jimdo Help Center:
Contact | Jimdo Help Center
Contact | Jimdo Help Center
I am already a customer
Can’t find the answer to your question and have a paid Jimdo plan? You can get in touch with our Support Team like this:
- Log in to your Jimdo account and choose the desired website
- Click Edit to enter your Jimdo Creator website’s edit mode
- Open the Menu in the top left corner
- Click on Questions
- Click the Ask a question button. This opens the request form with which you can contact our support team. Fill in all the fields and click on Send to send your message our way
I forgot my password
Can’t log in to your Jimdo account any more? Find out how to reset your password.
I’m not a customer yet
You don’t have a Jimdo website yet and you need some help to find the perfect plan? Ask us a question through this form.
I want to report inappropriate content
Have you come across a Jimdo website which is inappropriate, illegal, offensive, or violates our terms and conditions? Report it to us through this form.
I have questions about the app
Got questions about our apps? Send them to us through the app menu, on the left hand side.