From 8 June 2026, the withdrawal button is active on your Jimdo Creator site. It does not replace your existing withdrawal policy, but works alongside it. In this article, you will learn how both requirements differ and what you need to update before the legal deadline.
What you need to update in your withdrawal policy
You need to update your withdrawal policy to include a reference to the new digital withdrawal function. This means your text should clearly state that customers can submit their withdrawal using the button on your website. The exact wording depends on your country and legal requirements. If you are unsure, consult a legal advisor.
Options to keep your legal texts up to date
Trusted Shops Abmahnschutz Basic
- Go to https://www.trustedshops.de
- Create an account
- Subscribe to Abmahnschutz Basic or a higher plan
- Follow the setup instructions to add the texts to your website
Note: This is a paid service provided by Trusted Shops, not Jimdo.
Jimdo templates
- You can use Jimdo templates as a starting point
- You must update the texts yourself
- You need to ensure all legal texts match your own countries legal requirements
- You are responsible for making sure the content is legally correct.
Legal advisor
- Get custom legal texts tailored to your business
- Recommended for complex or international setups
Checklist before the deadline
Before 19 June 2026, make sure you:
- Verify legal requirements
Check if your website needs a withdrawal or cancellation option. - Check the footer setting
Make sure the toggle for the withdrawal button is turned on if required.
The button is only visible when the toggle is active. - Adjust if needed
Turn the toggle on or off depending on your case. - Subscriptions
If you offer subscriptions, ensure cancellation options are available. - Test your website
Open your site in a private browser and check if everything is visible and working correctly.
Withdrawal button vs cancellation button
These two features are different:
Cancellation button
- Ends an ongoing contract
- Example: canceling a subscription
Withdrawal button
- Reverses a contract completely
- Example: withdrawing from a recent purchase
Frequently asked questions
Does the withdrawal button replace my withdrawal policy?
No. Both are required.
What do I need to change in my policy?
You must add a reference to the withdrawal button.
Can I use the Jimdo Legal Text Manager?
No. This is only available for Jimdo Website Builder, not Creator.
What is Trusted Shops Abmahnschutz?
It is a paid service that provides:
- Automatically updated legal texts
- Protection against legal warnings
You set it up directly with Trusted Shops.
What happens if I update texts manually?
You can do this using templates, but you are responsible for correctness.
Where can I find template texts?
You can find them in your Jimdo Creator account, usually in your legal or footer settings.
What is the deadline?
The feature is available from 8 June 2026
The legal deadline is 19 June 2026
Make sure your website is updated before this date.