In our Jimdo Creator Help Center you’ll find the answers to the most common questions and problems. Take a look to see if your question is answered there.
Contact | Jimdo Help Center
I am already a customer
Can’t find the answer to your question and have a paid Jimdo plan? You can get in touch with our Support Team like this:
- Log in to your Jimdo account and choose the desired website
- Click Edit to enter your Jimdo Creator website’s edit mode
- Open the Menu in the top left corner
- Click on Questions
- Click the Ask a question button. This opens the request form with which you can contact our support team. Fill in all the fields and click on Send to send your message our way
I forgot my password
Can’t log in to your Jimdo account any more? Find out how to reset your password.
I’m not a customer yet
You don’t have a Jimdo website yet and you need some help to find the perfect plan? Ask us a question through this form.
I want to report inappropriate content
Have you come across a Jimdo website which is inappropriate, illegal, offensive, or violates our terms and conditions? Report it to us through this form.
I have questions about the app
Got questions about our apps? Send them to us through the app menu, on the left hand side.