In our Jimdo Creator Help you’ll find the answers to the most common questions and problems. Take a look to see if your question is answered there.
I couldn’t solve my problem
Can’t find the answer to your question and have a paid Jimdo plan? You can get in touch with our Support Team like this:
- Log in to your Jimdo account and choose the desired website
- Click Edit to enter your Jimdo Creator website’s edit mode
- Open the Menu in the top left corner and click on Questions
- Click New question and submit your request
I forgot my password
Can’t log in to your Jimdo account any more? Find out how to reset your password.
I’m not a customer yet
You don’t have a Jimdo website yet and you need some help to find the perfect plan? Ask us a question through this form.
I want to report inappropriate content
Have you come across a Jimdo website which is inappropriate, illegal, offensive, or violates our terms and conditions? Report it to us through this form.
I have questions about the app
Got questions about our apps? Send them to us through the app menu, on the left hand side.