Troubleshooting
What can I do when something doesn’t work as expected?
Troubleshooting
- Which Jimdo product am I using? Creator or Website Builder
- Not receiving emails from Jimdo or from other senders
- Why is my website offline? How to find out and get it back
- ERR_SSL_VERSION_OR_CIPHER_MISMATCH — what this error means and how to fix it
- Is it a bug? Self check before contacting support
- Not receiving system emails like password reset or verification emails? Troubleshooting guide