Where do I insert my Terms & Conditions and Returns Policy?

Information on Terms & Conditions

With clearly written T&Cs, you make sure that your customers are fully informed about doing transaction(s) with you.

The scope and content of the Terms & Conditions always depend on the type of offer, the products or services offered and the associated legal requirements. We, therefore, recommend that you always get advice from a lawyer or an expert in online trade. For an easier start in the beginning, a "T&C generator" can be consulted. This, of course, does not replace an individual, tailored to offer legal advice.

Adding texts

You can add your T&Cs and your Returns Policy to your website by following these steps:

1. Log in to your Jimdo account and choose the desired website
2. Click Edit to enter your Jimdo Creator website’s edit mode
3. In the menu, go to Store > Settings > Terms, Return Policy, etc.
4. Insert your text in to the relevant open fields
5. Save your changes

Features

As soon as you have fully set up your online store, your customers can find links to your T&Cs and Returns Policy in the footer of your website. In addition to this, both texts are automatically shown on the confirmation page and also sent to the customer via email.

Using your Store pages for Bookings

If you also use Bookings, your booking confirmation emails and the booking checkout link to your terms and conditions and your right of withdrawal. Under Menu > Settings > General > Legal pages, you can choose the terms and conditions page and the withdrawal page of your Store for these links.

If you do, make sure your terms and conditions cover both products and include any conditions relevant to your bookings. Also update your withdrawal page so that it includes the relevant withdrawal information for Bookings.

For details, see How do I set up my legal pages for Bookings?