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Setting up your JimdoMail account in an email program (Outlook, Apple Mail, Thunderbird)

You can use your Jimdo email account in an email program such as Outlook, Apple Mail or Thunderbird, or in an email app on your phone. To connect your account, you need the server settings below.

Your mailbox is being upgraded to JimdoMail

We're upgrading all Jimdo mailboxes to JimdoMail step by step. If you use Outlook, Apple Mail, Thunderbird or an email app on your phone, you need to update the settings in each of these apps once after your mailbox has been upgraded. Until then, your email apps keep working with your current settings.

Check whether your mailbox has been upgraded

Log in to your Jimdo account and open the email manager.

  • If you see a notice welcoming you to JimdoMail, or a status showing that your mailbox has been upgraded, use the settings for JimdoMail.
  • If you see the email manager as usual, without such a notice, your mailbox hasn't been upgraded yet. Keep using your current settings. We'll email you before your mailbox is upgraded.

Server settings for JimdoMail

Use these settings if your mailbox has already been upgraded:

Protocol (using SSL) Server Port
IMAP (incoming) imap.mail.jimdo.com 993
POP3 (incoming) pop.mail.jimdo.com 995
SMTP (outgoing) smtp.mail.jimdo.com 465 (alternatively 587 or 25)
  • Username: your full email address
  • Password: the password you set for your upgraded mailbox

Update the settings in your email apps

The exact steps depend on your email app. In most apps, you'll find the server settings in the account settings.

  1. Open your email app and go to the account settings for your Jimdo email address.
  2. Replace the incoming mail server (IMAP or POP3) with the new server and port from the table above.
  3. Replace the outgoing mail server (SMTP) with the new server and port from the table above.
  4. Enter your full email address as the username and your new password.
  5. Save your changes and send yourself a test email to check that everything works.

Repeat these steps for every app and device you use, for example your computer and your phone.

Important: If you use POP3, don't delete your email account from the app to set it up again. With POP3, your emails are often only stored on your device, so deleting the account may delete these emails too. Update the server settings in the existing account instead.

You'll find short instructions for the most common email programs below. If your app isn't listed, check its help pages for how to change the server settings.

Outlook (Windows)

  1. Open Outlook and click File > Account Settings > Server Settings.
  2. Select your Jimdo email address if you're asked to choose an account.
  3. Under Incoming mail, enter the new incoming server and port, and select SSL/TLS as the encryption method.
  4. Under Outgoing mail, enter smtp.mail.jimdo.com as the server and 465 as the port, and select SSL/TLS as the encryption method.
  5. Enter your new password and click Next to save your changes.

Note: In the new Outlook for Windows, you may not be able to change the server settings of an existing account. In this case, remove the account and add it again with the new settings. If you use POP3, back up your emails first.

Apple Mail (Mac)

  1. Open Mail and click Mail > Settings in the menu bar.
  2. Click Accounts and select your Jimdo email account.
  3. Click Server Settings.
  4. Under Incoming Mail Server (IMAP) or (POP), enter the new server as the host name. Clear Automatically manage connection settings, enter the port and select Use TLS/SSL.
  5. Under Outgoing Mail Server (SMTP), enter smtp.mail.jimdo.com as the host name. Clear Automatically manage connection settings, enter 465 as the port and select Use TLS/SSL.
  6. Enter your new password in both sections and click Save.

Thunderbird

  1. Open Thunderbird and go to Account Settings.
  2. Under your Jimdo email address, click Server Settings.
  3. Enter the new incoming server as the Server Name, enter the port and select SSL/TLS under Connection security.
  4. In the account list on the left, click Outgoing Server (SMTP), select the server for your Jimdo email address and click Edit.
  5. Enter smtp.mail.jimdo.com as the Server Name and 465 as the Port, select SSL/TLS under Connection security and click OK.
  6. Thunderbird asks for your password the next time you send or receive emails. Enter your new password.

Server settings for mailboxes that haven't been upgraded yet

Use these settings as long as your mailbox hasn't been upgraded to JimdoMail:

Protocol (using SSL) Server Port
IMAP (incoming) secure.emailsrvr.com 993
POP3 (incoming) secure.emailsrvr.com 995
SMTP (outgoing) secure.emailsrvr.com 465, 587 or 8025

Username: your full email address

IMAP or POP3?

IMAP and POP3 work differently. Choose the one that suits the way you use email:

  • IMAP keeps your emails on the server. You can see all your emails both in the webmail and in your email apps. If you reply to, write or delete an email in one place, the change appears everywhere.
  • POP3 downloads your emails to the email app on your computer or phone. Emails downloaded this way may not be available in the webmail or on your other devices.

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